1. Personal data
We, the company Helmut Berger real estate and property management GmbH collect, process, and use your personal data only with your consent or for the information and booking purposes agreed with you or if there is another legal basis in accordance with the DSGVO; this in compliance with data protection regulations.
Only such personal data is collected that is required for the implementation and processing of your booking and the associated preparatory work and confirmations or that you have voluntarily provided to us.
Personal data are all data that contain individual information about personal or factual circumstances, such as name, address, email address, telephone number, date of birth, age, gender, social security number, video recordings, photos, voice recordings of individuals
2. Information and deletion
As a customer or, more generally, as a data subject, you have the right - subject to the duty of confidentiality - to obtain information at any time about your stored personal data, their origin and recipients and the purpose of data processing, as well as the right to rectification, data transmission, objection, restriction of processing and blocking or deletion of incorrect or inadmissibly processed data.
Insofar as there are changes to your personal data, we request that you inform us accordingly.
You have the right to revoke your consent to the use of your personal data at any time. Your request for information, deletion, correction, objection and/or data transfer, in the latter case if this does not involve a disproportionate effort, can be directed to our address.
If you are of the opinion that the processing of your personal data by us violates applicable data protection law or that your data protection claims have been violated in any other way, you have the option of complaining to the competent supervisory authority. In Austria, the data protection authority is responsible for this.
3. Data security
Your personal data is protected by appropriate organizational and technical precautions. These precautions relate to protection against unauthorized, unlawful, or even accidental access, processing, loss, use and manipulation.
Notwithstanding our efforts to always maintain an appropriately high level of due diligence, it cannot be ruled out that information you disclose to us via the Internet may be viewed and used by other persons.
Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g., hacking attack on email account or telephone, interception of faxes).
4. Use of data
We will not process the data provided to us for purposes other than those covered by the booking and reservation process or by your consent or otherwise by a provision in accordance with the GDPR. This excludes the use for statistical purposes, provided that the data provided has been anonymized.
5. Transmission of data to third parties
It may also be necessary to transfer your data to third parties (e.g., landlords or the municipality).
Some of the recipients of your personal data mentioned above are located outside your country or process your personal data there. The level of data protection in other countries may not correspond to that in Austria. However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection, or we take measures to ensure that all recipients have an adequate level of data protection for which we conclude standard contractual clauses (2010/87/EC and/or 2004/915/EC).
6. Disclosure of data breaches
We strive to ensure that data breaches are identified at an early stage and, where appropriate, reported to you or the relevant supervisory authority without delay, including the relevant categories of data involved.
7. Storage of data
Your data will be kept informing you about innovations and offers. If you do not wish this, you can revoke this consent at any time.
8. Cookies
Our website uses "cookies" to make our offer more user-friendly, effective, and secure.
A "cookie" is a small text file that we transfer via our web server to the cookie file of the browser on the hard drive of your computer. This enables our website to recognize you as a user when a connection is established between our web server and your browser. Cookies help us to determine the frequency of use and the number of users of our web pages. The content of the cookies we use is limited to an identification number that no longer allows any personal reference to the user. The main purpose of a cookie is to recognize visitors to the website.
Two types of cookies are used on this website:
- Session cookies: these are temporary cookies that remain in the cookie file of your browser until you leave our website and are automatically deleted at the end of your visit.
- Persistent cookies: for a better user experience, cookies remain stored on your terminal device and allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, as well as activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
9. Server log files
To optimize our website in terms of system performance, user-friendliness, and provision of useful information about our services, the provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes your Internet Protocol address (IP address), browser and language setting, operating system, referrer URL, your Internet service provider and date/time.
We do not merge this data with personal data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.
10. Our contact data
The protection of your data is particularly important to us. We are always available for your questions or revocation under the contact details listed below.
Helmut Berger Real Estate and Property Management GmbH
info@arena-juwel.at | +43 6564 8372